Printing

How quickly can you complete my order?
It all depends. We can complete some orders in a day or two. More complex jobs can take several days. Of course, if you need a really fast turnaround, we will try to accommodate your needs. As many of our clients can testify, we will go above and beyond to meet your deadlines.

How can I get an estimate from you?
To ensure we get all the information necessary to provide an accurate quote, give us a call or send an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and talk with one of our customer service representatives.

What is the purpose of a "proof"?
A proof ensures us that you have approved the text, colors, fonts and positioning of your printed piece. Whether it is a PDF® or digital hard copy proof, we will not begin production until you sign off on the proof. Whether you designed it or we did, we still need to send you a proof.

Why do I need to look at a proof if I've already given you everything I need to have done?
Once again, this proof ensures us that we are printing exactly what you, the client, wants printed. Sometimes a word might need to be changed at the last minute. Sometimes a client may give us their design that they set up in Microsoft Word® or Publisher®, which is fine. However, we sometimes can't print from those files. When we create a PDF® from those software programs the fonts may shift. So, just in case, we send you a proof.

What file types to you accept?
Visit our File Specs page for details.

How long will the design of my project take?
This depends on the project; some projects only require a couple of hours, some take twenty to complete. Talk with the Design Team for details--we'll give you an accurate time estimation based on our previous work, as to how long your design will take. And remember, the more that your files match our file specs, the less time we'll require to set it up.


Website

How much does a web site cost?
There are quite a few factors that are going to affect the ultimate cost of your web site. These factors include how many pages you are going to have, if you will sell products on your website, the graphic work involved, and how interactive your future web site will be. You will also need web hosting and domain name registration.

How long does it take to have a web site designed?
The time frame is determined by the size of your web site, the complexity of your site design, and our current client design schedule.

What is a domain name?

A domain name is a specific web site address that you choose and register with Network Solutions (the official registrar of domain names ending in .com, .co.id, and .net). Our domain name is "redbali.com".

What is web hosting?
Web hosting is a monthly fee that you pay to have your site accessible on the Internet. We can provide web hosting for our clients.
What is site maintenance? Maintenance is a fee paid monthly to keep your site updated with new content that you provide. Most good web sites have new content updated regularly. Fresh content is what will keep your visitors coming back.